I'm writing this to tell everyone about my extremely positive experience with "Crazy Cromag's Airsoft Emporium", crazycromags.com, about a week ago. They are based in Indiana.
TL; DR: Crazy Cromag's is solid on customer satisfaction and fast shipping. 5/5 for this retailer.
Details: After hunting for an SR12 for many months and being jerked around by two other (larger) retailers, I had given up hope on ever finding an SR12 before Christmas. I learned about CCAE from the KWA forums, got in contact with the owner through several emails (which were answered very promptly), and ordered an SR12,
which shipped that very same day. And there's more good to comment on: KWA has long since discontinued the practice of including low profile, flip up, adjustable iron sights with the SR12. I had actually accepted this sad fact after contacting the other retailers and confirming with them.
But out of habit, I asked, and Crazy Cromag said that they had
one SR12 in inventory that had the older, flip up irons. I asked if I could somehow reserve it before I ordered, since I was still at work. I also asked if I could cancel the order for a full refund if somehow I did not get that unit when I ordered. They answered yes to all my questions, and the owner of Crazy Cromag
personally pulled that SR12 out of inventory to set it aside for me, on the spot. There was no additional charge.
The owner also emailed me to confirm that he shipped out the specific unit I requested. After 6 painfully long days of waiting
it got delivered to my doorstep, and no more than an hour after that, the owner called me to check and make sure I was satisfied.
Disclaimer: Crazy Cromags didn't know of me or what my level of proficiency with airsoft is. I have no doubt that they treat every customer as awesomely as me, and they didn't offer any compensation for this review, and I am 100% independent in my recommendation.
Many thanks to Tim McGuin (USN Veteran), owner of CCAE.
