Yet another reason not to buy from Evike. They have burned me several times, and no longer will I order anything from them.
I wouldn't even trust them to replace it, let alone fix it, even if they'll do it for free. Just take it to gearbox. The repair will cost you the same in shipping anyways.
Yes, I know that Evike says they will reimburse for shipping costs, but it's a lie. Been there, done that.