I've had experiences like that. Happened pretty frequently. I would walk into the store and wait for about 10-15 minutes before a worker asked me if I needed anything. Every now and then I would ask the worker if they had a part for a gun, and it was always "um.. I don't know," or "let me go ask." I do not like having to tell the workers where the parts are on the wall. Hire people who know Airsoft. I've also had times when I simply wasn't helped at all, so I just walked out after I was done browsing the shelves. I have felt the urge to apply for a job there, but then I think... "I sometimes have a feeling I should do crystal meth, but then I think... Mmm, better not."