I think this thread has basically run it's course, but I'll throw in my feedback quick.
The ref's are Vanguards main CONTROLLABLE issue. I stress controllable because some of the above issues really can't/shouldn't be controlled, IE spawn camping. Making no attempt to balance the teams should be addressed but you can't MAKE the kiddies play effectively. I know that from experience. I'm not going to point fingers at specific people because that's really besides the point. Really what it boils down to is Vanguard needs an actual manager. Period. Nobody working there (that I've met) is mature enough for that role. For example, my main grief with them:
I wear prescription glasses and have yet to find a full facemask that comfortably fits me. So, I run with sealed goggles and a thick shemagh around my face at all times, double wrapped around the mouth area. It's not hard plastic by any means but it's plenty thick to absorb a pretty decent hit. Their rules say you have to have full face protection. With this setup, my face is completely covered. That meets their rules in my eyes, plus I'm a concenting adult and already signed their waiver (not that they even check that most of the time in my experience). To me, it seems like I should be set but if they feel otherwise, that's their call. I just won't play there if that's the case.
If they just flat out said yes or no, I would have no problem with that. The problem is they don't. Take for example the last time I was there. I showed up on Saturday intending to play all day. I ask at the register before paying if the shemagh will suffice and show them the shemagh. The girl decides that is acceptable so I pay for both sessions. I play through the entire first session without issue. At one point the ref is standing next me on the field playing, no issues. End of the session, new ref comes on duty. He arbitrarily decides the shemagh (that I've been using for 4 hours now at this point) is not acceptable. I explain it was OK'd by the girl at the front but he won't budge. So I pack up and go up front to ask for a refund for the second session since I can't use the face protection I use. They tell me they can't give me a refund, but they will give me a credit for a free roll over next time.
Bullshit.
You are refusing to provide me with the service I paid for, I want my money back. Period.